A global leader in optical networking partnered with VCTI to transform their tech support operations—and the results were game-changing.

• 30–40% Reduction in Technical Assistance Center Costs
• 60% Faster Resolution Time
• 40% Faster Root Cause Analysis
• Improved Network Visibility & Operational Efficiency
• Accelerated Onboarding & Knowledge Transfer

Ready to Power Up Your Support Team with AI? Learn how now. Download the case study below.